Our journey began in 2019, and Paws Wagon was officially registered in 2020, but the story truly started the day Nani came into our lives. He was adopted from a farm at just 2 months old. From the very beginning, he was fragile — always sick, always fighting something unseen.

By the time Nani turned one, he had already gone through multiple surgeries and was diagnosed with severe hip dysplasia and luxating patella. We held onto hope and proceeded with an FHO surgery on his left hip, believing it would give him a better quality of life. When the vet later told us the surgery was unsuccessful, our hearts shattered. After everything he had already endured, we made the painful decision not to put him through any more surgeries.

But the challenges didn’t stop there.

Over the years, Nani fought bravely through repeated hospitalisations — immune breakdowns, aspiration pneumonia, and countless nights filled with worry, fear, and prayers. Watching him struggle while being unable to take his pain away was one of the hardest things we have ever faced. Nana was different. She was the one we thought was strong, healthy, and worry-free. Until one day, everything changed.

On the first day of Chinese Lunar New Year, when homes were filled with joy and celebration, Nana suddenly passed a large amount of blood in her stool. Panic took over. We rushed her to the hospital immediately, where she was warded for three days due to a severe infection. Those days felt endless. As time passed, Nana began showing other signs — constant head shaking, scratching, and recurring ear infections. Frequent vet visits became unavoidable, and once again, we were reminded how vulnerable our furkids truly are.